We are doing something in marketing that could be a career limiting move in most high tech companies: We are letting experts loose with smartphones running our Mobile Unified Communications (Mobile UC) software. They are testing out how it feels to use Enterprise Social Networking to become more reachable and productive.
The analyts' phones were hosted by our customer Sawtel, a mobile VoIP carrier in Hartford, CT which has rolled out a hosted Enterprise Social Networking service based on the DiVitas Mobile UC solution.
The experts participating in our testing project are located across the U.S., and they are able to play with the full range of DiVitas features: seamless roaming between WiFi and cellular, deskphone number and features (extension dialing, call forwarding, call waiting, etc.), voice, (mobile Instant Messaging) IM and social networking (Mobile Presence and Status.)
They use their DiVitas phones to first check status of their colleagues, and then place calls or chat straight from the directory of contacts that is accessible directly from the smartphone's interface.
The idea behind our hosting project is to let some experts in the Mobile VoIP (mVoIP) space get a real-life feel for the mobile social networking solution – without having to lay down cold hard cash. The goal is to help them better understand how DiVitas enables enterprise mobility. DiVitas Mobile UC is real (vs. vaporware), it works … and judging by the feedback we’re receiving, it works great. We’ve gotten kudos for the voice quality (powered by the DiVitas Voice Quality Engine), the easy-to-use GUI, the convenience of Visual Voicemail as well as single number reach (smartphone carries same number as the deskphone).
And they now understand – first-hand – how DiVitas really is a mobile extension to the deskphone, but with collaboration and productivity Enterprise 2.0 tools that improve the way mobile workers can do their jobs.
First up are several analysts. We’ll post blogs from all of our testers as they roll in, letting our readers live the DiVitas experience vicariously through them.
Testing Divitas' MUC - I Want One (Craig Mathias, Farpoint Group)
DiVitas Test Drive (Michael Stanford)
Voice Quality Rings True (Brent Kelly, Wainhouse Research)
Forrester Gets First Hand DiVitas Experience (Chris Silva, Forrester Research)
Current Analysis Takes DiVitas for a Test Drive (Kathryn Weldon, Peter Jarich, Rob Arnold and Brian Riggs, Current Analysis)
My Mobile FMC Experience (Zeus Kerravala, Yankee Group)
Experiencing the Totally Connected Lifestyle (Ted Stevenson, VoIP Planet)
But watch this space for more. We our confident about our secure collaboration software, and want the media to have an opportunity to experience what we here at DiVitas get to experience every day as far as enterprise mobility. Staying continuously connected through single number reach, Mobile Presence, Status Updates and IM increases collaboration, making us more productive.
