One thing we’ve learned about demoing our solution – it goes over really well with savvy users. By this I mean folks who already use Instant Messenger (IM) and other Unified Communications apps in their daily lives.

This was the case with Forrester analyst Chris Silva, a big IM fan who demoed our solution as part of the DiVitas Hosted Solution Program. In this demo, two Forrester analysts were able to play with DiVitas phones for a few weeks. They interacted with each other as well as some of us here at DiVitas, using all of the bells and whistles (IM, Presence, seamless roaming, visual voicemail, etc.) in order to get the full user experience.

Using Instant Messenger and Presence as an integrated feature of his mobile phone was definitely a unique experience, says Silva. Fixed Mobile Convergence solutions today don’t typically support UC apps. Conversely, UC solutions today don’t integrate with mobile phones. His conclusion? Using a UC-enabled mobile phone could make users more productive than they are with voice alone.

“After the demo, I didn’t think of it as a voice client. I thought of it as a collaboration platform vs. a voice platform,” said Silva.

Silva was also impressed by the DiVitas voice quality and seamless roaming. The voice experience, he said, was like talking over a landline. And the calls didn’t drop when handing off between WiFi and cellular. He was able to sustain a call as he roamed between the two networks, which was interesting to experience first-hand, and in his work environment, he said.

Moreover, Silva was up in running within five minutes of opening the phone package from DiVitas. “We were able to get populated out-of the box, and we were able to get in touch right off the bat,” he said. “Everything worked as advertised.”