DiVitas CEO Vivek Khuller has walked the enterprise social networking walk, and now it’s time for him to talk the talk – by speaking at next week’s Enterprise 2.0 conference that is.
Vivek is participating in the “Future of Social Networking in the Enterprise” panel at the Enterprise 2.0 conference in San Francisco. Others on the panel include Avaya, IBM, Socialtext, Yammer and Voxeo Corporation.
The panel is described as addressing the following issue: “.. the rapid rise of social messaging services such as Twitter creates challenges and opportunities for end-user organizations. How can end-user organizations utilize social messaging to improve external and internal collaboration? What's the role of social messaging in a unified communications and collaboration architecture and how are UC&C vendors incorporating social messaging into their products? How can organizations embrace social messaging in a way that is consistent with needs for security, governance and compliance? Will the rise of public social messaging services render investments in unified communications moot?”
In context of enterprise social networking, Vivek will be talking about how DiVitas mobilizes the existing deskphone number and integrates it on a smartphone with IM and social-networking applications (Mobile Presence and Status). DiVitas Enterprise Social Networking enables colleagues to stay engaged and to connect with one another on first attempt and in real-time.
Posted Thursday, September 17, 2009 by
Nancy Colwell
Customer service is a top priority at Finnish importer/exporter/wholesaler SGN Group. And the company is already benefitting from its DiVitas Mobile UC deployment; especially in its quest to improve customer service by making employees continuously available while at work.
Editor Bob Emmerson's article on No Jitter talks about how the company worked with ProVAD, Avaya’s and DiVitas’ preferred value-added reseller in Finland, to deploy DiVitas Mobile UC.
SGN is an importer/exporter/wholesaler specializing in recreation, sports equipment, agriculture, lawn and garden and industrial products.
Samsung, DiVitas Partner to Bring Mobile UC to Windows Mobile Devices
DiVitas and Samsung have partnered on a major innovation for organizations waiting to deploy Mobile UC on a Windows Mobile smartphone. The two companies are working closely together to enhance the APIs in the Samsung Mobile Innovator’s SDK. Now, for the first time, Windows Mobile smartphones will offer a full featured Mobile UC solution. DiVitas is the only Mobile UC solution that provides Enterprise Social Networking capabilities (business voice integrated with Presence, status message and IM). Both GSM and CDMA Windows Mobile devices will now support DiVitas Mobile UC. DiVitas Teams Up with Value Added Solutions Provider NACR
DiVitas is teaming up with service provider NACR, an Avaya Platinum BusinessPartner and seven-time BusinessPartner of the Year, to offer DiVitas Mobile UC across the U.S. Under the business partnership, NACR (North American Communications Resource, Inc.) and DiVitas have already begun to engage customers in the healthcare, transportation and digital media vertical markets.
You know something is big news when so many analysts are blogging on it that No Jitter is forced to create a separate category around the topic, and Avaya’s $475 million “stalking horse” bid for Nortel is no exception.
One angle, however, analysts have yet to focus on in scrutinizing this business deal so closely is: Can the industry’s existing unified communications solutions transparently absorb a merged Norvaya (Nortel-Avaya) customer base?
While I can’t speak for other solutions, I can say definitively that DiVitas Mobile Unified Communications (Mobile UC) will be a unifying force among Avaya and Nortel customers.
Our solution currently runs seamlessly in both environments -- and with both TDM and IP PBXs, and will continue to do so when Avaya and Nortel equipment is running side-by-side under the Avaya umbrella.
DiVitas and Avaya already have a strong history, having worked closely together throughout the past few years to guarantee our Mobile UC solution works seamlessly with Avaya Communication Manager to affordably improve enterprise mobility. So much so that DiVitas has earned its place within Avaya’s DevConnect program at the prestigious platinum level by invitation. DiVitas is also the First Fixed Mobile Convergence (seamless roaming)/Mobile UC Partner to be Certified on Avaya's Aura Platform.
In fact, just recently our two companies announced that together, we have solved the time-consuming problem of managing multiple voicemail systems. DiVitas has tightly integrated our Mobile UC solution with Avaya Modular Messaging, which also runs on selected Nortel PBXs. Available today, DiVitas users can now retrieve, listen to and manage their Modular Messaging using visual voicemail on their DiVitas client handset. And because Modular Messaging is able to integrate with other vendor’s IP PBX solutions, this good news is very relevant to a broader audience beyond current Avaya customers.
From a DiVitas Mobile UC perspective, Nortel customers will never need to know that their PBX manufacturer is under new ownership and they will reap the rewards of mobile VoIP.
Leading Technology Solution Provider Carousel Now Offering DiVitas Mobile UC
We are pleased to have a new leading technology solution provider on board, Carousel Industries. Carousel will resell DiVitas Mobile UC, complementing other solutions it carries from vendors such as Avaya, Juniper, Microsoft and Aruba.
DiVitas is the First FMC/Mobile UC Partner to be Certified on Avaya's Aura Platform
Session Manager and Communication Manager are both included in Aura, Avaya’s next-generation architecture. Aura will integrate communications networks, reduce infrastructure costs and quickly deliver voice, video, messaging, Presence, Web applications and more to employees anywhere. In supporting Aura, DiVitas has future-proofed compatibility between DiVitas Mobile Unified Communications (Mobile UC) and any Avaya environment.
Avaya, DiVitas Partner on Mobile Unified Communications, Modular Messaging
As you already know, DiVitas and Avaya have worked closely together throughout the past few years to guarantee our Mobile UC solution works seamlessly with Avaya Communication Manager. So much so that DiVitas has earned its place within Avaya’s DevConnect program at the prestigious platinum level by invitation.
Just recently the two companies announced that together, we have solved the time-consuming problem of managing multiple voicemail systems. DiVitas has tightly integrated our Mobile UC solution with Avaya Modular Messaging. Available today, DiVitas users can now retrieve, listen to and manage their Avaya voicemail visually on their DiVitas client handset. And because Modular Messaging is able to integrate with various heterogeneous IP PBX solutions, this good news is very relevant to a broader audience beyond current Avaya customers.
But we are not stopping with Modular Messaging – stay tuned as we have more integrations on the way.
DiVitas and Avaya Team to help keep CSX rolling
Several news items followed the Avaya-DiVitas announcement, but one of the most exciting was our joint customer, CSX. Freight-rail giant CSX turned to Avaya and DiVitas Mobile Unified Communications to help reduce cellular calling costs, eliminate multiple handsets used by train operations personnel – and keep them continuously reachable.
DiVitas is on Facebook!
DiVitas is rolling with the social networking trends, adding Facebook to our list of venues letting you know what we’re up to (i.e. website, blog and newsletter). Be sure to visit our Facebook page and become a DiVitas fan.
InfoWorld Reviewers Give DiVitas Thumbs Up
In this Test Center article, InfoWorld’s Brian Chee reviewed the latest version (2.0) of our Mobile Unified Communications Solution. Like previous reviewers, Chee was impressed with our execution, saying “This new version of DiVitas has made leaps beyond the FMC (fixed to mobile convergence) system we tested two years ago. It now offers a mobile workforce a unified communications handset that could possibly eliminate the need for a full deskset.”
Use DiVitas to Eliminate Conference-Call Bridge Fees
Did you know you can use DiVitas Mobile Unified Communications to create an in-house conference calling center and eliminate your bridge vendor? DiVitas is already doing this and we are saving at least $7,000 per month on bridge fees.
Vivek's Restaurant Review
I’ve had a dinner date on the books for several months now. I am scheduled to be in D.C. on the same day as a friend of mine from my University of Maryland-days – and the plan is to hit Ben’s Chili Bowl for some good ol’ American eats. Talk about a small world. The headlines have been all about “Obama the foodie" and how he gave Ben’s Chili Bowl (my upcoming destination) a major endorsement when he took the fam there for dinner. As a fellow foodie, all I can say is, the man’s got taste. I am looking forward to eating my chili cheese dog later this month. I only hope we can find two empty seats.
Earlier this month Avaya made a major announcement, naming DiVitas as its preferred dual-mode solution. This is exciting news for the Mobile Unified Communications space given Avaya’s size (number one in North America’s PBX market) – and given the fact that DiVitas is a startup company in an hot market.
And if that news wasn’t exciting enough, we already have a joint customer to talk about – a leading railroad company based in Jacksonville, Fla. – to demonstrate how the integrated Avaya-DiVitas solution can save companies $10,000+ dollars per month in cellular costs. Free WiFi phone calls go a long way toward reduced cellular costs and creating affordable telecommunications.
Freightrail-giant CSX has turned to Avaya and DiVitas to help reduce cellular calling costs and eliminate multiple handsets used by train operations personnel who roam the workplace and communicate frequently on urgent events.
For more than five years, Dori Meade, senior telecom architect for voice systems at CSX, sought a wireless dual-mode solution to reduce communications costs and eliminate the need for users to carry multiple mobile devices. One long-standing business need has been to enable rail operations employees at the Jacksonville train dispatch center to be instantly reachable to help resolve urgent problems that might slow on-time arrival or reduce safety margins. Routine duties in the dispatch center often cause key personnel to be away from their desks.
CSX supported these workers with both desk phone and cell phone, but cell coverage was spotty in the hardened facility. In the late 1990’s, CSX deployed a carrier-based in-building cellular antenna system to solve the problem. Then five years ago when the in-building cellular system was no longer supported, CSX began to explore the possibility of dual-mode capabilities. At the time, a stable dual-mode solution was not yet available and CSX adopted a 900-Mhz in-building only voice solution instead. Handling multiple devices and contact numbers remained a nuisance for the users.
From a cost-control perspective, users did not always use the lower-cost 900-Mhz handset and expensive cell minutes were still consumed in-building. Besides adding cost, the multiple systems did not provide a seamless mobile communications experience or the unified communications (UC) functionality that CSX was looking to adopt.
Last year, a solution meeting Meade’s goals became possible. As CSX standardized and began to deploy a popular wireless LAN offering, she also learned about the dual-mode telephony capability of DiVitas Networks’ Mobile Unified Communications (Mobile UC) solution. At the same time, upgrades to Avaya Communication Manager were underway, which will eventually support more than 5,000 Jacksonville employees.
They linked to the DiVitas Mobile UC solution via Avaya’s SIP Enablement Services and the result is that Avaya user extensions are transparently supported on a dual-mode mobile phone. The Mobile Unified Communications solution gives mobile users the ability to access corporate enterprise voice communications via WiFi on CSX premises with a single device via a single number. The solution further enables WiFi access from home or potentially from any WiFi hotspot and takes advantage of seamless roaming between WiFi and cellullar to avoid call interruption.
Today users at the dispatch center connect to the system through Nokia dual-mode E-51 and E-71 handsets loaded with the DiVitas Client. When dispatch managers are on the move, DiVitas automatically makes roaming decisions between WiFi and cellular networks to sustain the call, using the best voice quality and least-cost connection available. Meade identifies a potential rollout to hundreds of campus employees over the next two years as the Avaya Communication Manager upgrades are completed.
Savings from reduced cellular minutes: With dual-mode communications, cell plan minutes can be substantially reduced for on-campus mobile workers and even more so for field-workers. CSX calculates it has the potential to reduce cellular calling costs by ten to thirty percent, and foresees that a single user community within the company could alone generate savings of up to $10,000 per month.
Mobilized deskphone, Presence and Instant Messaging: The DiVitas Mobile UC solution gives access to Avaya Communication Manager features including call transfer and conferencing, as well as access to CSX’s low-cost long distance and international calling plan. The DiVitas solution also includes Unified Communications capabilities such as mobile Presence and mobile Instant Messaging (IM) to provide yet more options for improving reachability and productivity among mobile workers. Visual Voicemail is another feature users can take advantage of in their quest for affordable mobile telecommunications and a fast Fixed Mobile Convergence ROI.
One number for all your calls (single number reach): CSX professionals can manage their availability when away from the office and can receive their calls via their corporate number on their DiVitas dual-mode handset. Callers don’t need to know CSX workers’ cell numbers or home numbers, enhancing privacy, security and work-life balance. When calls are unanswered, the call is delivered to the corporate Avaya voicemail system, not the cell phone voicemail. This eliminates the wasteful (time and money) practice of missed calls and having to check multiple locations for business messages.
CSX is an innovator when it comes to being a green transportation company, and it makes it a priority to reduce its footprint on our planet. Now CSX is following this same green strategy with it's cost-reducing mobile-communications strategy.
The recently announced partnership betweeen DiVitas and Avaya is a big win-win-win-win … for Avaya, DiVitas, customers and channel partners.
Avaya gets to fill a gap in its product line, giving it a dual-mode solution to complement its single-mode one-X Mobile product (in some scenarios, users want mobility on a cellular-only client, while in others, users want mobile workers to have the same Unified Communications features across both WiFi and cellular networks).
DiVitas gains access to Avaya’s distribution channel (this is significant given that Avaya is the largest PBX vendor in North America and supplies 20% of the business phone systems world-wide).
End users get a Mobile Unified Communications solution that, in addition to offering dual-mode and Unified Communications capabilities, integrates with Avaya voicemail and Presence servers (mobile workers manage a single voicemail inbox and their availability status is broadcasted by a single Presence engine).
Channel partners get their hands on a proven Mobile Unified Communications solution, which is backed by an experienced company (DiVitas already supports a worldwide installed-base of Mobile Unified Communications users).
“Everybody gains,” says Wi Revolution analyst Michael Stanford of the partnership. “Avaya plugs a troublesome gap in its product line; DiVitas gets an excellent distribution channel; the Avaya channel adds a fully supported best-of-breed solution to its portfolio; and end users get the familiarity of Avaya with the handset technology of Nokia and the DiVitas software that weaves them together into a user-friendly package.”
DiVitas and Avaya are involved in at least a dozen joint customer deployments, including CSX Corporation – one of North America’s leading transportation companies and a long-time Avaya user. The company is running the DiVitas Mobile UC solution (using Nokia E71 phones) as an integration with Avaya’s Modular Messaging voicemail system to offer mobile Unified Messaging, mobile Presence, mobile VoIP and to take advantage of free WiFi calls. In doing so, CSX is addressing its critical need to make its highly mobile workforce more reachable while simultaneously reducing its monthly cell bills.
“Because the DiVitas solution uses smartphones, CSX gets a useful side benefit, namely that it can run proprietary application software on the phones, eliminating the need for its employees to carry a laptop,” says Stanford. “The other side benefit is that even in areas of cellular coverage the WiFi connection can be used to save on cellular minutes.”
In your announcement recap you talked about the basics of what our relationship with Avaya will offer to mobile users (seamless roaming across WiFi and cellular networks; Presence; single-number reach; mid-calling features associated with deskphones; and Unified Messaging via integrated access to Avaya voicemail such that message-waiting indication, Visual Voicemail and the ability to download corporate voicemail messages will all be available on DiVitas mobile phone).
But what really grabbed my attention is your market analysis. You talked about Mobile Unified Communications (Mobile UC) and how DiVitas is a dominant player in this market … and you talked about an ongoing seamless roaming technology debate (location aware vs. environment aware architecture) in the Fixed Mobile Convergence (FMC) space that would “bore the finish off a table.”
To this comment I say, you are absolutely right! Seamless Roaming discussions are nothing more than technology-implementation debates. What is more important to discuss is what business benefit does this cool (or finish-removing) technology deliver? This discussion is what differentiates FMC-only from Mobile UC (a combination of FMC + Unified Communications) solutions. Most FMC vendors have nothing more to talk about than seamless roaming because this is pretty much all they do. A solution-comparing conversation simply cannot “roam” to topics such as Presence, Instant Messaging, Unified Messaging and Visual Voicemail because FMC-only solutions don’t support these UC apps. So when these vendors compare themselves with DiVitas Mobile UC – by definition the conversation can only become a seamless roaming debate.
In light of that boring, table-finish eroding discussion on seamless roaming I’d like to suggest we spice things up. Let’s add Unified Communications apps and the ability – or inability in the case of FMC-only vendors – to offer features such as Presence, Instant Messaging, Unified Messaging and Visual Voicemail within a single environment … on a mobile phone. I fear that there might be deafening silence on the FMC side.
Don't you wonder how FMC vendors plan to differentiate themselves from one another beyond the question of “whose seamless roaming” is better?
Avaya has announced DiVitas as their preferred partner for Dual Mode Mobile Unified Communications (Mobile UC).
Going forward this means new releases of Avaya Communication Manager (Avaya's PBX) and the DiVitas Mobile UC Solution (Fixed Mobile Convergence + Unified Communications apps) are guaranteed to work within your organization as if it were a single-vendor solution. The partnership also signifies a commitment to testing and quality assurance from both organizations.
This is the first time an existing enterprise PBX vendor has acknowledged the need for and forged a deal with a Mobile UC partner. Avaya is considered a leader in traditional Unified Communications (UC), and we are the leader in mobile UC. This is a story of "traditional UC" teaming up with "Mobile UC".
In addition, the two companies announced the integration of DiVitas with Avaya Modular Messaging (Avaya's high-end voicemail system). Modular Messaging offers a feature package of call answering, voice messaging, and speech capabilities. Messages are accessible any time, anywhere from a wide array of access devices including telephones, fax machines, or PC graphical user interfaces. To existing Modular Messaging customers, the integration means native Avaya voicemail can now be managed by the DiVitas Client.
Notable components of the DiVitas-Modular Messaging integration include:
1- Modular Messaging becomes central voicemail repository 2- Modular Messaging voicemail can be managed on DiVitas handset
Enables integration with 3rd party voicemail
Message Waiting Indicator
Download messages
View messages
Listen to messages
Save or Delete messages
3- Works with any WLAN
Enterprise (Cisco, Aruba, Meru, etc.)
SMB/Branch (Linksys, Netgear, etc.)
Public hotspots and home office WiFi
4- Integrates with company directory
This is important to you, even if you are not an Avaya Communication Manager customer-- Modular Messaging integrates with industry standard IP PBXs. So now, no matter which PBX you use, you can take advantage of this integration.
Here is what just a few of the press and analysts are saying about the partnership.
Avaya made a major announcement this week, naming DiVitas as its preferred dual-mode solution. As you can imagine, this is exciting news for us given Avaya’s size (number one in North America’s PBX market) – and given the fact that we are a startup company in an emerging market.
But it’s also big news for Avaya due to DiVitas’ leadership in the Mobile Unified Communications space (emerging or not, Mobile UC is a hot market). A key reason that Avaya selected DiVitas is our Mobile UC solution offers much more than our FMC counterparts (who focus primarily on seamless roaming between WiFi and cellular). In addition to seamless roaming, DiVitas users also get Presence, Visual Voicemail, single-number reach and mobilized deskphone (phone number and mid-call functions). And we are now extending these capabilities to Avaya users in an integrated package.
As one analyst (FierceVoIP’s Doug Mohney) put it, Avaya’s “Mobile UC partnership with DiVitas Networks smacks of bigness for both parties, given Avaya's market share and DiVitas' solution.”
Bigness aside, together we are providing the promise of helping mobile workers do their jobs just as though they were seated at their desks – without having to juggle two phone numbers (desktop and cell) or spend an arm and a leg on cell bills (thanks to free WiFi calls).
This is a snapshot of how an Avaya user’s dual-mode world looks as a result of the Avaya-DiVitas partnership:
Roam seamlessly between WiFi and cellular (more minutes spent on free WiFi vs. expensive cellular).
The same number as their deskphone (single-number reach means mobile workers are easier to reach and they waste less time returning missed calls).
Mid-call functions i.e. extension dialing, call forward, conference calling, etc. (business calls are handled the same way as when they are using a deskphone).
Their dual-mode phone and deskphone share a single mailbox thanks to the tight integration between DiVitas and Avaya’s Modular Messaging voicemail system (reduces frustration wasted-time checking multiple mailboxes).
Avaya voicemail messages can be eyeballed and individually played according to each message’s individual priority (no more time wasted listening to low-priority messages before getting to the urgent stuff).
Their Presence status is broadcasted (indicating if you are available by voice and/or text, or if you are unavailable for communication at that moment maximizes the ability to be reached).
Avaya is considered a leader in traditional UC, which is their core business. And we are the leader in Mobile UC. Therefore, this is a story of “Traditional UC” teaming up with “Mobile UC”, and in this story Avaya and DiVitas are making history.
As we embark on a brand new year, I would like to take a moment to reflect on all that we have accomplished together during the past year.
2008 was a year for execution at DiVitas. Raising the bar on what the market should expect from a Mobile UC product, we shipped a major new release of our flagship product, the DiVitas Mobile Unified Communications (Mobile UC) solution. We took the product a significant step forward by adding an easy-to-use GUI, visual voice mail and Unified Communications (UC) features such as Instant Messaging (IM), Micro-blogging and Presence.
A Special Thanks to our Loyal and Growing Customer Base
This past year, we’ve witnessed how DiVitas can make companies across a broad vertical landscape more competitive. The DiVitas Mobile UC solution has helped many companies of varying sizes, locations and industries increase efficiency. Confirmed by our customers, DiVitas has helped to significantly reduce mobile-communications costs and make their mobile employees more productive. A select group that has spoken in public on our behalf includes:
Another Key Validation: Analysts Test-Drive the DiVitas Solution
We are very proud of our Mobile UC product capabilities and as such we chose to do something that hasn’t been done before. Late last year, we began to place our product in the hands of highly respected analysts to trial and evaluate. Anyone reading this knows that this is not something that a technology company chooses to do on a whim – industry influencers are a highly critical bunch.
Thus far analysts from Current Analysis, Forrester and Yankee Group have given our solution a test drive. Several independent influencers such as Michael Finneran, Brent Kelly, Craig Mathias and Michael Stanford have also tested and reviewed our solution.
They've been supplying steady, positive feedback about key areas of our Mobile UC solution:
Since we continue to receive requests from the analyst community to participate in this program, there is no end in sight for this bold and innovative approach to a product trial.
Our Partners Continue to be Critical to Our Rapid Growth
As a vendor-agnostic Mobile UC company, DiVitas continues to partner with key carriers and handset, PBX and WLAN vendors. We have multiple deployments with Nokia, AT&T, T-Mobile, Avaya, Meru, Cisco and several other vendors whose equipment and services comprise an integrated Mobile UC solution.
And we invite you to stay tuned for an exciting joint announcement with a major partner that will be made public in the first half of this year. Of course, in DiVitas style, this announcement will be validated by joint customers.
Awards and Accolades
Honoring these accomplishments, we have won many awards over the year. In keeping with brevity, we chose to highlight some of the awards where we have been designated as the key Mobile UC player in our space. In November, we were named among the “Fierce 15” VoIP companies of 2008 by FierceVoIP editors. And earlier in the year, we were named by InfoWorld as a 2008 Top Technology of the Year (Networking). We were also named by Yankee Group analyst Zeus Kerravala in Start-ups to Watch in 2009. The complete list of awards received in 2008 is listed here.
Onwards and Upwards
In a year that has been particularly challenging economically, we have experienced significant progress with product acceptance and customer traction. And for this we owe a debt of gratitude to the analyst community, the media and to our customers. The analysts and media have begun to validate the Mobile UC market as one that is important to businesses worldwide. We thank our customers for their willingness to speak about how our technology has benefited their organizations, making them more productive while they lower their cellular expenses.
We have worked very hard to get to where we are today and we promise to continue executing plans in 2009 to ensure we maintain our leading position in the Mobile UC market. We promise to continue to update you on our progress through our When In Roam newsletters. Reading the newsletters and providing us with your valuable feedback guarantees to keep them informative and interesting. We thank you for taking time to provide us with your insightful comments.
On behalf of all of us at DiVitas, I can honestly say that we very much look forward to 2009, and we are excited about sharing our progress as it unfolds throughout the year.
One of the biggest financial hits that companies take each month is in overseas toll fees – an area where DiVitas Mobile Communications (Mobile UC) solution is cutting costs for customers today.
In the case of a television production studio using the DiVitas solution, the company has about 150 mobile workers – and they are on the road a lot. The company’s executives frequently travel internationally. Also, television production teams of about 20 members are almost always outside of the U.S. This has resulted in astronomical phone bills due to multiple employees continuously placing international calls.
Prior to the using DiVitas solution, a single executive from the television studio traveled to China for ten days. During that time he racked up a mobile phone bill of nearly $2,000.
How did this happen? It’s easy with today’s international calling fees.
·The cost of calling the U.S. from China is $2 per minute.
·The executive uses his phone about 90 minutes a day – amounting to $180 per day in mobile costs.
·Total mobile phone bill for a ten-day trip: $1800
Meanwhile, the television crew spends $1,800-$2,500 per person, per month, year-round.
Solution: The DiVitas Networks Solution Pays for Itself Almost Immediately
The studio uses Avaya’s SMB PBX (IP Office), an Aruba WLAN for WiFi capabilities and is currently using Nokia E71 (E-series) smartphones with AT&T as its carrier. This was an ideal setting to take advantage of Unified Communications (UC) mobilized.
·Because the company already has a wireless LAN (WLAN) installed they are able to do seamless roaming (FMC). This means they are leveraging their investment - getting more bang for their buck.
·When using the DiVitas Mobile UC solution, mobile workers spend zero cellular minutes when they are connected to WiFi.
·Even if mobile workers can’t connect to WiFi for every call, the system pays for itself by gradually using fewer cellular minutes per day. Seamless roaming capabilities (FMC) in DiVitas ensures that the least expensive network is chosen for each call (provided mobile VoIP call quality is there).
·Companies can realize ROI in a few months or less – if the television VP spends 30 of his 90-minutes-per-day on WiFi, he saves his company $60 per day.
·The more mobile workers use WiFi vs. cellular, the faster they achieve ROI.
Other benefits: Save on Text Messaging by relying more on free IM
By using the DiVitas Mobile UC solution, the television studio mobile employees communicate with Instant Messaging (IM) for free in WiFi, and there is no additional charge for using IM in cellular because the fee is included in the monthly data plan. This is huge when you look at the cost per text they were spending.
·Text messaging costs 20-to-30 cents per message in Europe.
·Text messaging costs 20-to-30 cents per message in China.
oration? What's the role of social messaging in a unified communications and collaboration architecture and how are UC&C vendors incorporating social messaging into their products? How can organizations embrace social messaging in a way that is consistent with needs for security, governance and compliance? Will the rise of public social messaging services render investments in unified communications moot?”
We are pleased to have a new leading technology solution provider on board, Carousel Industries. Carousel will resell DiVitas Mobile UC, complementing other solutions it carries from vendors such as Avaya, Juniper, Microsoft and Aruba.
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